PRIVACY POLICY

Last Updated: [PREENCHER]

This Privacy Policy explains how NOLI, operated by H & J Digital Business (“NOLI,” “we,” “us,” or “our”), collects, uses, discloses, stores, and otherwise processes personal information when you visit our website, create an account, make a purchase, contact us, subscribe to marketing communications, or otherwise interact with our online store and related services (collectively, the “Services”).

Our commercial address is:

NOLI / H & J Digital Business
Courier Point
Poole, BH16 6FH
United Kingdom

Country of establishment/registration: [PREENCHER]

Business or tax registration number, if applicable: [PREENCHER]

Privacy contact: renataamorin997@gmail.com

Because NOLI serves customers in different countries, privacy and data protection rights may vary depending on where you live. This Privacy Policy is intended to provide general transparency about our data practices and does not represent that every privacy or data protection law worldwide applies to NOLI.

1. Personal Information We Collect

Depending on how you interact with NOLI, we may collect or receive the following categories of personal information:

Information You Provide to Us

This may include:

• your name;

• email address;

• telephone number;

• billing address;

• shipping address;

• account and login information;

• order and transaction information;

• products purchased or considered;

• information you provide when contacting customer support;

• communications you send to us;

• marketing preferences; and

• other information you voluntarily provide through the Services.

Payment Information

When you make a purchase, payment information is processed through our payment service provider, Shopify Payments.

Payment information may include payment card details, billing information and other information necessary to authorize and process a transaction.

We do not necessarily receive or store complete payment card details ourselves. Payment information may be collected and processed directly by the relevant payment provider in accordance with its own privacy and security practices.

Information Collected Automatically

When you visit or interact with our website, certain information may be collected automatically, including:

• IP address;

• browser type;

• device type;

• operating system;

• device identifiers;

• approximate location derived from technical information;

• pages viewed;

• products viewed;

• referring pages or websites;

• dates and times of visits;

• interactions with our website;

• shopping and browsing activity;

• cookie identifiers; and

• similar technical and usage information.

This information may be collected through cookies, pixels and similar technologies.

2. How We Use Personal Information

We may use personal information to:

• provide and operate our online store;

• process and fulfill purchases;

• process payments;

• confirm and manage orders;

• arrange shipping, delivery and fulfillment;

• provide customer accounts and account functionality;

• communicate with customers about purchases;

• provide customer service;

• respond to questions, requests and complaints;

• manage returns, refunds and other post-purchase matters;

• prevent, identify and investigate fraud, abuse and security incidents;

• protect our website, customers and business;

• maintain and improve our website and Services;

• understand how customers interact with our website;

• measure website and advertising performance;

• personalize certain aspects of the shopping experience;

• send marketing communications where permitted;

• conduct advertising and marketing activities;

• comply with applicable legal, regulatory, tax, accounting and recordkeeping obligations;

• establish, exercise or defend legal claims; and

• otherwise operate and administer our business.

3. Legal Bases for Processing

Where applicable data protection law requires us to identify a legal basis for processing personal information, the legal basis will depend on the purpose and circumstances of the processing.

Depending on the situation, we may process personal information because:

Contractual necessity: processing is necessary to enter into or perform a contract with you, including processing your order, payment, delivery, returns and customer account.

Consent: you have given us permission to process information for a particular purpose, where consent is required, including certain marketing or cookie activities.

Legitimate interests: processing is necessary for legitimate business interests, where those interests are not overridden by applicable rights and interests. These may include operating and improving our Services, preventing fraud, securing our systems, understanding customer interactions and protecting our business.

Legal obligations: processing is necessary for us to comply with legal, regulatory, tax, accounting, consumer protection or other applicable obligations.

The exact legal basis available may differ depending on your location and applicable law.

4. Shopify

Our online store is hosted using Shopify.

Shopify provides the e-commerce infrastructure that allows us to offer products and Services to customers. As a result, Shopify may process personal information relating to website visitors and customers in connection with providing its platform and related services.

Shopify's processing of personal information may also be governed by its own privacy documentation and contractual arrangements.

5. Payments

We use Shopify Payments to process payments.

When you submit payment information, that information may be provided directly to Shopify, its payment partners, financial institutions, card networks, fraud prevention providers and other entities involved in processing and securing the transaction.

We may receive information about the transaction, such as payment status, payment method, transaction identifiers and information necessary to manage your order.

6. Fulfillment, Suppliers and Shipping

We work with third parties to fulfill and deliver orders.

Personal information necessary to complete an order may therefore be disclosed to:

• our logistics or fulfillment operator: [PREENCHER];

• our supplier or fulfillment supplier: [PREENCHER];

• shipping carriers;

• delivery providers;

• customs and import/export authorities where necessary; and

• other service providers involved in processing, fulfilling or delivering an order.

The information shared may include your name, shipping address, telephone number, email address, order information and other information reasonably necessary to fulfill and deliver your purchase.

These providers may operate in countries different from the country in which you live.

7. Marketing Communications

If you subscribe to our marketing communications or otherwise provide the required permission, we may use your email address and related information to send you news, product information, promotions and other marketing communications.

Our email marketing provider is:

[PREENCHER]

Where applicable, you may withdraw your consent or unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in our marketing communications or by contacting us at renataamorin997@gmail.com.

Unsubscribing from marketing communications does not prevent us from sending non-promotional communications that are necessary in connection with your orders, account, customer service requests or other transactions.

8. Cookies and Similar Technologies

We and certain service providers use cookies, pixels and similar technologies to operate our website, remember preferences, understand website usage, measure performance and, where applicable and permitted, support advertising and marketing activities.

These technologies may collect information such as your IP address, browser, device information, cookie identifiers, pages visited, products viewed, interactions and purchasing activity.

Some cookies are necessary for the website to function. Other cookies or similar technologies may be used for analytics, functionality or advertising and may be subject to consent or opt-out requirements depending on your location.

Where required by applicable law, we will request appropriate permission before using non-essential cookies or similar technologies.

9. Analytics and Advertising Technologies

We use services provided by Meta and Google, including Meta Pixel and Google-related analytics and/or advertising technologies.

These technologies may allow us and the relevant providers to measure website activity, understand how visitors use our website, evaluate marketing campaigns and support advertising activities.

Depending on your location, applicable law and your privacy choices, these providers may receive information about your browser, device, IP address, interactions with our website, products viewed, purchases and similar online activity.

These third-party providers process information according to their own terms, privacy policies and contractual arrangements with businesses using their services.

Where required, we provide mechanisms for users to manage relevant cookie or tracking choices.

10. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business and provide the Services, including to:

• Shopify and related e-commerce service providers;

• Shopify Payments and payment-processing partners;

• logistics and fulfillment providers;

• suppliers involved in order fulfillment;

• shipping and delivery companies;

• email marketing providers;

• analytics providers;

• advertising and marketing technology providers, including Meta and Google;

• IT, hosting, security and technical service providers;

• professional advisers such as accountants, auditors or legal advisers where applicable;

• governmental, regulatory, customs, tax, law-enforcement or judicial authorities when legally required; and

• parties involved in a merger, acquisition, financing, restructuring, sale of assets or similar business transaction, subject to applicable legal requirements.

We do not sell personal information for monetary consideration.

However, certain uses of advertising technologies, cookies or pixels may be legally characterized as “sharing,” “targeted advertising,” “cross-context behavioral advertising,” or similar concepts under certain privacy laws. Where applicable, users may have additional rights regarding these activities.

11. International Data Transfers

NOLI serves customers internationally and uses service providers and business partners that may operate in different countries.

As a result, personal information may be transferred to, stored in or processed in countries other than the country in which you live.

Countries or regions in which our service providers or partners process personal information include:

[PREENCHER]

Privacy and data protection laws in those countries may differ from those in your country.

Where applicable law requires safeguards for international transfers, we will use an appropriate transfer mechanism or safeguard as required under the circumstances, which may include contractual safeguards, adequacy mechanisms or other legally recognized transfer mechanisms.

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing the Services, fulfilling orders, maintaining appropriate business and transaction records, resolving disputes, enforcing agreements and meeting applicable legal, accounting, tax and regulatory requirements.

NOLI has not yet established final category-specific retention periods.

Specific retention periods or criteria: [PREENCHER]

When determining an appropriate retention period, we may consider the nature and sensitivity of the information, the purposes for which it was collected, applicable contractual requirements, potential disputes and applicable legal, accounting, tax or regulatory obligations.

When personal information is no longer reasonably required, it may be deleted, anonymized or otherwise handled in accordance with applicable requirements.

13. Customer Accounts

Customers may create accounts through our website.

When you create an account, we may process information such as your name, email address, account credentials, contact information, order history and other account-related information.

You are responsible for maintaining the confidentiality of your account credentials and should contact us if you believe your account has been accessed without authorization.

14. Data Security

We take reasonable administrative, technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, disclosure or destruction.

However, no internet transmission, electronic storage system or security measure can be guaranteed to be completely secure.

You should therefore use appropriate precautions when providing information online and protect your account credentials from unauthorized access.

15. Your Privacy Rights

Depending on where you live and the laws applicable to the processing of your personal information, you may have some or all of the following rights:

• request access to personal information we hold about you;

• request correction of inaccurate or incomplete information;

• request deletion of personal information;

• request restriction of certain processing;

• object to certain processing;

• request portability of certain personal information;

• withdraw consent where processing is based on consent;

• object to or opt out of certain direct marketing;

• manage certain advertising or tracking choices;

• request information about how personal information is processed or disclosed; and

• lodge a complaint with an applicable data protection or supervisory authority.

These rights are not absolute and may vary depending on your jurisdiction, the nature of the information, the purpose of processing and the legal basis relied upon.

We may need to verify your identity before responding to certain privacy requests.

To exercise a privacy right, contact:

renataamorin997@gmail.com

If applicable law allows an authorized agent to submit a request on your behalf, we may require appropriate evidence of that authorization and may separately verify your identity.

16. UK and European Privacy Rights

Individuals in the United Kingdom, European Economic Area and other jurisdictions with similar data protection frameworks may have rights concerning access, rectification, erasure, restriction, objection, portability and withdrawal of consent, subject to applicable conditions and exceptions.

Where applicable, individuals may also have the right to lodge a complaint with the competent data protection supervisory authority.

If you are located in the United Kingdom, this may include the Information Commissioner's Office (ICO).

If you are located in the European Economic Area, you may have the right to contact the competent supervisory authority in your country or region.

17. Other Regional Privacy Rights

Residents of other jurisdictions may have additional privacy rights under the laws applicable to them.

For example, depending on the applicable law and whether relevant legal thresholds or conditions are met, certain residents of Brazil, U.S. states or other jurisdictions may have rights relating to access, confirmation of processing, correction, deletion, portability, information about disclosure, consent, targeted advertising or other processing activities.

Nothing in this section is intended to represent that every privacy law or every right described above necessarily applies to NOLI or to every user.

We will assess privacy requests based on the law applicable to the particular request and circumstances.

18. Children and Minors

NOLI has not currently established a specific minimum age for use of the Services.

Minimum age policy: [PREENCHER]

Our Services are intended for general e-commerce customers and are not intentionally designed for the collection of personal information from children in circumstances prohibited by applicable law.

If we become aware that personal information relating to a child has been collected in circumstances where parental or guardian consent or another legal basis was required but not obtained, we may take appropriate steps in accordance with applicable law.

Parents or legal guardians who believe that a child has provided personal information inappropriately may contact us at renataamorin997@gmail.com.

19. Automated Decision-Making

We do not currently state that NOLI independently uses solely automated decision-making that produces legal or similarly significant effects on customers.

Certain service providers, including payment, fraud prevention, advertising or e-commerce providers, may use automated systems as part of their services.

Details regarding any such provider-specific automated processing are subject to the practices and documentation of the relevant provider.

If NOLI introduces automated decision-making that requires additional disclosure under applicable law, this Privacy Policy will be updated accordingly.

20. Third-Party Websites and Services

Our website may contain links to third-party websites, applications or services.

We do not control the privacy or security practices of independent third parties. When you leave our website or interact directly with a third-party service, you should review that third party's privacy information.

21. Data Protection Officer and Representatives

NOLI has not currently appointed a Data Protection Officer.

Data Protection Officer: Not currently appointed.

If applicable law requires NOLI to appoint a Data Protection Officer or designate a representative in a particular jurisdiction, the relevant information will be provided here.

UK/EEA or other privacy representative, if applicable:

[PREENCHER / IF APPLICABLE]

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technologies, service providers, legal requirements or other operational circumstances.

When we update this Privacy Policy, we may revise the “Last Updated” date at the top of this page.

Where required by applicable law, we may provide additional notice regarding material changes.

We encourage you to review this Privacy Policy periodically.

23. Contact Us

If you have questions about this Privacy Policy, our privacy practices or your personal information, or if you wish to submit a privacy request, you can contact us at:

NOLI / H & J Digital Business
Courier Point
Poole, BH16 6FH
United Kingdom

Email: renataamorin997@gmail.com

Country of establishment/registration: United Kingdom

Business/tax registration number, if applicable: 

INFORMATION STILL TO BE COMPLETED BEFORE FINAL PUBLICATION

The following information has not yet been provided or finalized:

• Effective/last updated date;

• Country of establishment/registration of H & J Digital Business;

• Business or tax registration number, if applicable;

• Name of logistics/fulfillment operator;

• Name of supplier involved in order fulfillment;

• Email marketing provider;

• Countries/regions where relevant providers process personal information;

• Specific data-retention periods or finalized retention criteria;

• Minimum-age policy; and

• UK/EEA or other privacy representative information, if legally applicable.