Terms of service
TERMS OF SERVICE
Effective Date: 26 September 2026
Last Updated: 26 September 2026
Welcome to NOLI.
These Terms of Service (“Terms”) govern your access to and use of the NOLI website, online store, products and related services (collectively, the “Services”).
NOLI is operated by H & J Digital Business (“NOLI,” “we,” “us,” or “our”), established in the United Kingdom.
Our commercial contact details are:
NOLI / H & J Digital Business
Courier Point
Poole, BH16 6FH
United Kingdom
Email: renataamorin997@gmail.com
Country of establishment/registration: United Kingdom
Business or tax registration number, if applicable: [PREENCHER]
By accessing our website, creating an account, placing an order or otherwise using our Services, you agree to these Terms, subject to any mandatory rights you may have under applicable consumer protection law.
Please read these Terms carefully before using our Services.
1. About Our Store
NOLI operates an international online store offering products to customers in various countries.
Our store is hosted on Shopify, which provides the e-commerce infrastructure that enables us to offer our products and Services online.
The availability of particular products, shipping methods, prices and Services may vary depending on your location.
We reserve the right to limit the countries or regions to which we sell or ship products where reasonably necessary for operational, legal, regulatory or logistical reasons.
2. Eligibility and Use of the Services
You may use our Services only if you are legally capable of entering into the relevant transaction under the laws applicable to you.
NOLI has not currently established a separate contractual minimum age beyond any requirements imposed by applicable law.
Minimum age, if adopted: [PREENCHER]
If you are not legally capable of entering into a binding purchase contract in your jurisdiction, you should use the Services only with the involvement of a parent, legal guardian or other person legally authorized to act on your behalf.
You must not use our Services for any unlawful or unauthorized purpose.
3. Product Information
We make reasonable efforts to present our products and their characteristics accurately.
Product descriptions may include information regarding dimensions, materials, colors, features, intended uses and other characteristics.
Although we attempt to display product colors and images accurately, the appearance of colors may vary depending on your device, screen settings, lighting and other factors.
Minor variations that are inherent to materials, manufacturing processes or handcrafted elements may occur where relevant to a particular product.
Nothing in these Terms excludes any mandatory legal requirement that goods must correspond to their description, be of satisfactory or legally required quality, or be fit for purposes required by applicable consumer law.
4. Product Availability
All products and orders are subject to availability.
Placing a product in your shopping cart does not guarantee that the product will remain available.
In rare circumstances, a product may become unavailable after an order has been placed.
If we are unable to fulfill an order because a product is unavailable, we will take reasonable steps to notify you and, where appropriate, cancel the affected product or order and issue any refund required under applicable law.
5. Prices
Product prices are displayed on our website in the currency indicated during your shopping experience.
Prices may change from time to time.
A price change will not normally affect an order after a binding purchase contract has been formed, except where permitted or required by applicable law or where there has been an obvious pricing or technical error that may legally be corrected.
Shipping costs, taxes, duties or other charges, where applicable, will be presented or handled as described during checkout and in accordance with applicable law.
6. International Orders, Customs and Import Charges
NOLI sells products internationally and orders may be shipped from China.
Depending on the destination country, an order may be subject to import duties, customs charges, VAT, sales taxes, handling charges or other governmental fees.
Our current policy regarding responsibility for customs duties, import taxes and similar charges is:
[PREENCHER]
Nothing in this section affects any obligation we may have under applicable law to disclose charges that must be disclosed to the customer before purchase.
7. Orders
When you place an order, you are making an offer to purchase the selected products subject to these Terms.
Receiving an automated order confirmation does not necessarily mean that your order has been accepted where applicable law permits acceptance to occur at a later stage.
We may refuse or cancel an order where reasonably necessary, including in cases involving:
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product unavailability;
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suspected fraud or unauthorized payment;
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incorrect or incomplete customer information;
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inability to deliver to the provided address;
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obvious pricing or technical errors;
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violation of these Terms; or
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legal or regulatory restrictions.
Where we cancel an order after receiving payment, we will issue any refund required under applicable law.
8. Accuracy of Order Information
You are responsible for providing accurate and complete information when placing an order.
This includes your name, email address, telephone number where required, billing information and complete shipping address.
If you discover an error after placing an order, contact us as soon as possible at renataamorin997@gmail.com.
We will make reasonable efforts to assist, but we cannot guarantee that shipping information can be changed after an order has entered processing or fulfillment.
This does not limit any rights you may have under applicable law.
9. Payments
Payments are processed through Shopify Payments and its associated payment infrastructure.
Available payment methods will be displayed at checkout and may vary by country, currency or device.
By submitting payment information, you represent that you are authorized to use the selected payment method.
Transactions may be subject to authorization, security checks and fraud-prevention procedures conducted by payment providers or financial institutions.
10. Processing, Shipping and Delivery
Orders generally require up to 2 business days for processing before shipment.
Unless otherwise indicated during checkout or in connection with a particular product, estimated delivery is generally 12 to 20 days after shipment.
Orders may be dispatched from China and may be processed or fulfilled by third-party suppliers, logistics providers and shipping carriers.
The processing period and delivery period are separate. The estimated delivery period begins after the order has been processed and dispatched.
Delivery times are estimates and may vary depending on the destination, carrier operations, customs procedures and circumstances outside our reasonable control.
International deliveries may experience delays resulting from customs inspections, transportation disruptions, local postal services, weather conditions, governmental measures or other circumstances outside our reasonable control.
Nothing in this section limits any mandatory consumer right relating to delivery deadlines, delayed delivery or failure to deliver.
11. Order Tracking
Where tracking is available, tracking information may be provided after an order has been dispatched.
Tracking information is generally supplied by the relevant carrier or logistics provider and may take time to update after shipment.
12. Risk of Loss and Ownership
The point at which ownership and risk of loss pass to you will be determined in accordance with applicable law.
Nothing in these Terms is intended to transfer risk to a consumer earlier than permitted under mandatory consumer protection law.
13. Order Cancellations
Our commercial policy regarding cancellation of an order before shipment is:
[PREENCHER]
Customers may also have statutory cancellation or withdrawal rights depending on their location and the laws applicable to the transaction.
Where mandatory cancellation rights apply, these Terms do not restrict or eliminate those rights.
14. Returns and Refunds
Our detailed rules concerning returns, exchanges and refunds are provided in our Return & Refund Policy.
Return & Refund Policy: [PREENCHER / INSERT LINK WHEN AVAILABLE]
Commercial return period: [PREENCHER]
Return shipping responsibility: [PREENCHER]
Refund processing rules: [PREENCHER]
Any commercial return policy offered by NOLI is in addition to, and does not replace, mandatory consumer rights that may apply.
15. Statutory Cancellation and Withdrawal Rights
Depending on your country or region, you may have a legal right to cancel or withdraw from an online purchase within a specified period without giving a reason.
Where such a statutory right applies, NOLI will respect the cancellation or withdrawal period and related remedies required by applicable mandatory consumer protection law.
Certain products or circumstances may be legally exempt from cancellation or withdrawal rights.
Nothing in these Terms is intended to waive, restrict or exclude a statutory cancellation or withdrawal right that cannot lawfully be waived.
16. Faulty, Damaged or Incorrect Products
If you receive a product that is defective, damaged, incorrect or materially different from what you ordered, please contact us at:
Please provide your order information and a description of the issue.
Where reasonably necessary, we may request photographs or other information to help us assess the problem.
Depending on the circumstances and applicable law, an appropriate remedy may include repair, replacement, refund, price reduction or another remedy required by law.
Nothing in these Terms limits statutory rights concerning faulty, defective, unsafe, misdescribed or non-conforming goods.
17. Customer Accounts
Our website allows customers to create accounts.
You are responsible for maintaining the confidentiality of your account credentials and for taking reasonable steps to prevent unauthorized access to your account.
If you believe your account has been compromised, please contact us.
We may suspend or restrict accounts where reasonably necessary to protect the customer, NOLI or other users from fraud, security threats or misuse of the Services.
18. Promotions and Discount Codes
From time to time, NOLI may offer discounts, promotional codes or special offers.
Promotions may be subject to specific terms, including validity periods, eligible products, minimum purchase requirements, geographic restrictions, usage limits or exclusions.
Unless otherwise stated, promotional offers cannot necessarily be combined.
We may refuse fraudulent or unauthorized use of promotional codes.
19. Intellectual Property
Unless otherwise indicated, the content made available through our website, including text, graphics, logos, product presentation, photographs, videos, designs, branding and other materials, is owned by or licensed to NOLI or the relevant rights holder and is protected by applicable intellectual property laws.
You may access and use our website for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, publish, commercially exploit or otherwise use protected website content without authorization from the applicable rights holder, except where permitted by law.
20. Customer Reviews and User Content
If you submit reviews, photographs, comments, feedback or other content to NOLI, you represent that you have the right to provide that content and that it does not unlawfully infringe the rights of another person.
You must not submit content that is unlawful, fraudulent, threatening, defamatory, malicious, infringing or otherwise prohibited by applicable law.
Where you voluntarily submit content for publication, you grant NOLI a non-exclusive right to use, reproduce and display that content for purposes reasonably connected with operating and promoting NOLI, subject to applicable law and any specific agreement made with you.
21. Prohibited Uses
You must not use our website or Services to engage in fraudulent or unlawful activities, violate another person's rights, introduce malicious software, attempt unauthorized access to our systems, interfere with the security of our Services, impersonate another person or otherwise use the Services in a manner prohibited by applicable law.
22. Third-Party Services
Our Services may integrate with or contain links to third-party websites and services, including payment, shipping, analytics and social media services.
Third-party services may be subject to their own terms and policies.
NOLI is not responsible for independent third-party services to the extent permitted by applicable law.
This provision does not exclude responsibility that NOLI cannot legally exclude.
23. Privacy
Our collection and processing of personal information is described in our Privacy Policy.
The Privacy Policy should be read together with these Terms where relevant.
24. Consumer Rights
Nothing in these Terms excludes, restricts or limits any warranty, condition, guarantee, remedy or consumer right that cannot legally be excluded or limited.
Nothing in these Terms is intended to remove mandatory rights relating to goods that must be of legally required quality, fit for applicable purposes, correspond to their description or otherwise comply with applicable consumer protection requirements.
25. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, nothing in these Terms is intended to exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.
Subject to mandatory consumer protections, any limitation of liability will apply only to the extent permitted by applicable law.
26. Events Outside Our Reasonable Control
We will not be responsible for delays or failures caused by events outside our reasonable control to the extent permitted by applicable law.
Such events may include natural disasters, severe weather, governmental actions, transportation disruptions, carrier interruptions, customs delays, widespread telecommunications failures or other comparable events beyond our reasonable control.
This section does not remove any mandatory right to cancellation, refund or other remedy provided by applicable law.
27. Changes to the Services
We may update, modify or discontinue aspects of our website or Services from time to time for legitimate business, operational, security or legal reasons.
Changes will not retroactively remove contractual or statutory rights that customers have already acquired unless permitted by applicable law.
28. Changes to These Terms
We may update these Terms from time to time to reflect changes in our Services, business practices or applicable legal requirements.
Updated Terms will be published on our website with a revised “Last Updated” date.
The version applicable to a particular purchase will generally be the version in effect when the relevant contract was formed, subject to applicable law.
29. Governing Law
H & J Digital Business is established in the United Kingdom.
The specific governing law selected for these Terms is:
[PREENCHER]
If you are a consumer, any contractual choice of law will not deprive you of mandatory consumer protections that apply to you and cannot legally be excluded by contract.
30. Disputes and Jurisdiction
We encourage customers to contact us first if a problem arises so that we can attempt to resolve the matter.
Contact us at:
The contractual jurisdiction selected for disputes is:
[PREENCHER]
Nothing in this section prevents a consumer from relying on mandatory rights concerning courts, jurisdiction or dispute resolution that apply under applicable consumer law.
31. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be applied or modified to the extent legally possible, and the remaining provisions will continue in effect where permitted by law.
32. No Waiver
If we do not immediately enforce a provision of these Terms, this does not necessarily mean that we waive the right to enforce it later.
33. Entire Agreement
These Terms, together with any policies expressly incorporated into them and any mandatory legal rights applicable to the transaction, constitute the terms governing your use of the Services and purchases from NOLI.
Nothing in this section excludes representations, obligations or rights that cannot lawfully be excluded.
34. Contact Information
Questions about these Terms or an order may be sent to:
NOLI / H & J Digital Business
Courier Point
Poole, BH16 6FH
United Kingdom
Email: renataamorin997@gmail.com
Country of establishment/registration: United Kingdom
Business or tax registration number, if applicable: [PREENCHER]
INFORMATION STILL TO BE COMPLETED
The following information remains outstanding:
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Business or tax registration number, if applicable;
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Governing law;
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Contractual jurisdiction;
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Responsibility for customs duties and import taxes;
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Order cancellation policy;
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Return and refund policy;
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Commercial return period;
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Responsibility for return shipping;
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Refund processing rules;
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Return & Refund Policy link; and
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Minimum age policy, if NOLI decides to establish one.